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Terms And Conditions

Pipingmart.com is managed by Rath Infotech and Web Solutions Pvt Ltd, a company registered in Mumbai, India. The Pipingmart.com website (which is identified by the uniform resource locator www.pipingmart.com, the 'Site' or the 'Web Site') and Rath Infotech and Web Solutions Pvt Ltd are collectively referred to as 'Piping Mart' in these Terms of Use ('Terms of Use' or “Agreement” or 'Terms').

These Terms describe the terms and also the conditions applicable to any person and/or Organization ('User') that registers and/or interacts with the site for whatever purpose or reason, from any fixed or mobile device and from any geographical location, registered or not registered to the site. Piping Mart makes accessible a range of product and services on the site; the utilization of the website and also the use of any of its options and services is subject, in full, to these Terms.

The Associate of the Organization that registers the Organization with Piping Mart represents and warrants to have the authority to bind the Organization to these Terms and is together bound to Terms with the represented Organization. If the person who registers the Organization doesn't have such authority, then this Individual is bound to the Terms personally and acts on his / her own behalf.

By registering and/or accessing and/or using the site, any User (Organization or Individual) agrees, without limitation or qualification, to be lawfully bound by (and to completely follow with) the Terms and also the Privacy Policy set forth. As a result of the Terms contain and imply several obligations, the User and any of its Associates shall read such Terms carefully before registering to the site and using any service or feature provided by the site. Pipingmart.com can modify, amend and update the Terms any time and discretionally, without obligation to inform Users in any way, by updating this webpage. Any amendment is effective as published and applies, in full, to any new or existing User retroactively. The User that continues to use the site is lawfully bound to the updated or amended Terms. Users shall browse the Terms at least monthly to learn regarding any amendment of the Terms. Furthermore, if any of the provisions and/or the changes of the Terms is unclear to the User, the User is responsible to seek clarification with Piping Mart. Just in case the User doesn't accept or understand the Terms fully, the User shall not use the site.

1. Site Usage

User shall use the site in compliance with the Terms; User acknowledges and agrees that Piping Mart might block the access to the site, without prior notice or any notice, to any User that violates or is suspected to violate the Terms.
Piping Mart further reserves the right to block the access to the site to Users that may:

  • be, or suspected to be, harmful to other Users, to Piping Mart and/or its subsidiaries, affiliates, business contractors, partners and to 3rd Parties;
  • violate, or suspected to violate, any local or international law and/or Regulation;
  • hinder, or suspected to hinder, the reputation of Piping Mart;
Further, Piping Mart may block the access to the site to Users that have registered with multiple identities or have provided wrong identities.
Piping Mart reserves the right to offer different features and functions to different Users and/or group of Users; further, Piping Mart reserves the right, without prior notice or any notice, to alter or eliminate any of the options, product, and services and to introduce new options, product and services any time.

By accepting these Terms, User acknowledges and agrees that in no event and in no case, shall Piping Mart be liable to the User for any temporary or permanent inability to use the site, whether or not attributable to disruption of the service, restricted access to the service, breakdown of the service and its supporting hardware and software infrastructure, failures and bugs of the service, or attributable to changes to or termination of any options of the site or otherwise. Further, in no case and no event shall Piping Mart be liable to the User for any delay, error or omission with respect to any communication or information / content exchanged, or supposed to be exchanged, on the site with the other User; and in no event, shall Piping Mart be liable to the User for any direct and indirect damage arising from the discontinued use of the site and / or any potential loss of data}, regardless the nature of such information.

2. Copyright

Any site content, such as, but not restricted to, the texts, the theme, the product database, the product nomenclature and classification, the product codes and the codification principles, the information tables, the logo, the product icons, the informative videos, the animations and the images, as well as the source code, the workflow, the information model, the business model and the pricing plans and the other content and / or feature that give shape, severally and together, to the Piping Mart offering are owned by Piping Mart solely. None of such content may be reproduced, replicated, engineered in reverse, duplicated, copied, sold, resold or otherwise exploited by any User or visitor for any commercial or non-commercial purpose without a prior written permission by Piping Mart.
Piping Mart is the exclusive owner of any site enhancement and improvement of functionalities which results from suggestions submitted to Piping Mart by its Users and/or visitors; no compensation is due by Piping Mart to any User or Visitor for any such suggestions and/or recommendations.

3. User's Created Content

Piping Mart is a B2B Directory where buyers and suppliers meet and finalize transactions by exchanging content and information online, via the services operated by the site. By using the site, Users acknowledge and agree that:

  • Only the User that has created and transmitted the content, the data and/or the information to other Users, and not Piping Mart, is accountable, in full, for the truthfulness, the standard, the lawfulness and the accuracy of such content;
  • Only the User that has received the content, the data and/or the information from other Users, and not Piping Mart, is accountable to assess, with reasonable care and diligence, the truthfulness, the quality, the lawfulness and the accuracy of such content; User shall countercheck any content received on the site, and shall bear all risks related to the use of any such content;
  • Piping Mart doesn't check or control the content, the data and / or the information transmitted and / or received by Users in any manner, including the content exchanged by Users by online chat or email or web forms or otherwise, and isn't thus chargeable for the truthfulness, the quality, the lawfulness and the accuracy of any content, data, info and / or proposal that Users exchange on the Site. Under no circumstances and case shall Piping Mart be liable, for any direct and/or indirect damages, claims, costs, of any nature, borne by any User which has trusted the content, the data, the information and/or the proposals received on the site from any other User.
  • In particular:
  • Users acting as Suppliers are informed and agree that Piping Mart has no control over, and isn't chargeable for, the truthfulness, the quality and / or the accuracy of the request for quotations ('RFQs') floated by users acting as buyersand that Piping Mart has no control over, and isn't chargeable for, the actual willingness and / or ability of such patrons to settle purchase deals when having floated such RFQs;
  • Users acting as buyers are informed and agree that Piping Mart has no control over, and isn't chargeable for, the truthfulness, the quality and/or the accuracy of any technical and commercial information or proposal ('Bids') submitted by Users acting as Suppliers in reply to their RFQs and that Piping Mart has no control over, and isn't-chargeable for, the actual willingness and / or ability of such Suppliers to deliver the products, in the quality and quantity promised in their Bids or other communications exchanged online
  • By creating, transmitting and uploading content and information on the site, User hereby grants Piping Mart a world-wide, non-exclusive, irrevocable, perpetual, transferable, and royalty-free, sub-licensable license to display, use and reuse, copy, distribute, publish and process any of such content without the requirement of any express or additional consent, authorization, notice and without any right of compensation of whatsoever sort and nature. The user also authorizes other Users of the site to store any such content received via the site. Piping Mart may modify such content, at own discretion and without warning.

User acknowledges and agrees that Piping Mart shall have the right (but not the obligation), discretionally, to refuse to publish (and / or to remove) any content at any time, for any reason or for no reason at all, with or without notice, transmitted and / or uploaded by any User on the site. Piping Mart may additionally terminate the access to the site for any User who violates the Terms.
User acknowledges and agrees that Piping Mart may disclose the User content or identity if needed by Law or if, in good faith, believes that the disclosure of content is important to comply with legal procedures, to enforce the Terms, to respond to claims associated with the violation of Third Party rights or to safeguard the rights, the property, or the personal safety of Piping Mart, its Users, and the public. Piping Mart reserves the right to cooperate with Governmental authorities and/or injured Third Parties in the investigation of any suspected criminal or wrongdoing connected to the User. In no case and no event shall Piping Mart be responsible for the direct and the indirect damages that may be caused by the revelation of the User content or identity in the above cases and any case that required the revelation. Further, User is aware that Piping Mart may discontinue its service and business and that User may consequently lose any content created, uploaded and/or received on the site, with no obligation for Piping Mart to provide soft or hard copies of such content to any User.
User acknowledges and agrees that data transmitted via the site may be subject to encryption.

4. Other Website Content

The Site might contain hyperlinks in the form of text links, banners or otherwise, to external websites and data sources. User acknowledges and agrees that Pipingmart.com does not control such websites, nor does monitor them or endorse and approve their content, products, services, and information in any manner.
Furthermore, User acknowledges and agrees that in no event and in no case, shall Piping Mart be accountable and liable for any offensive, indecent, immoral or objectionable content published on the site by any User, or published on the hyperlinked websites, as Piping Mart may not exercise any control or monitoring on the content published and/or exchanged among Users or published by external websites.

5. Registration and Accounts

The Organization shall assign the role of 'Administrator' to one of its Associates to register on Piping Mart. The Administrator shall be an Associate of the Organization with the legal authority to bind the Organization to the Terms (Piping Mart isn't supposed to check this requirement) and be older than eighteen years (or higher, if requested by local Laws).
The Administrator signs up the Organization providing an email address and a password (which become the access credentials for the Organization). As the sign-up process is completed, and Piping Mart has verified the provided data, the Organization becomes an active User on Piping Mart. The Administrator shall provide true, accurate, valid and complete information regarding the Organization and maintain such data true, accurate, valid, and complete. Piping Mart is entitled to suspend Users that have provided untrue, inaccurate, invalid, or incomplete data at registration or after the registration or that register on the site with multiple accounts. Piping Mart may additionally reject a registration and deactivate an account for any reason or no reason.
The Administrator manages the Organization on Piping Mart and can produce new accounts and their access credentials, under the same User, for any other Associate requiring access to the services of the site ('Child Users').
The Administrator and every child User shall keep access credentials secret, choose secure passwords, update passwords regularly, log-out at the end of any work session, don't share the password with other Associates and/or Users and take any other initiative to safeguard the unauthorized use of the credential by malicious Third Parties. In no case and no event shall Piping Mart be liable to the User for any direct and indirect harm caused by the violation of the User account by any Third Party. it is the responsibility of the User, and not of Piping Mart, to implement any hardware and software solution, and/or internal security procedure and/or access controls, to prevent such violations and also the consequent possible unauthorized access to the account(s) by Third Parties.

6. Subscription Fees and Payments

Piping Mart may offer service on trial basis (“Free Trial”) to any newly registered User. User shall subscribe and pay one of the paid-plans to use the site upon termination of the Free Trial services, however, has no obligation to do so.
The structure, the value and the period of the subscription fees ('Subscription Fees') are revealed and kept updated as they change, on the pricing pages of the site. the amount of the fees revealed on the pricing page of the site includes a general nature and reflect a 'normal' usage of the functionalities of the site for any given plan: Piping Mart reserves to charge additional fees to any User that generates an above average volume of activity on the site. Piping Mart additionally reserves the right to use different fees to a different group of Users, depending on its marketing and commercial plans. every plan may differ in terms of site options which will be accessed by different groups of Users. Piping Mart could modify the services included in every plan by updating the conditions of the plans on the pricing page of the site. Piping Mart may additionally apply special fees to user specific options of the site to all or any Users or groups of Users.
Unless otherwise indicated, Subscription Fees are due upon commencement of the subscription term fully and grant access, once paid, to the paid services of the site. Subscription Fees shall be paid in the currency elected by Piping Mart, and User shall bear any currency conversion expense if any. The user is informed and agrees that Piping Mart could block, permanently or temporarily, the access to the site to any User with due payments or rejected credit card payments.
If the User upgrades to a better plan during the subscription term, in case such option is given to Users, any progressive charge is collectible as the upgrade takes place. The plan is charged at the upgraded price in any consecutive subscription term. No refunds or credits are due by Piping Mart if User elects to downgrade the signed plan, for the already executed payments. The user is informed that the downgrade of the subscription plan might cause loss of content, loss of features and/or capability of the service.
Subscription Fees paid by credit are shown on the User’s credit card statements. just in case a subscription plan is signed online, User hereby authorizes Piping Mart to bill the credit card beforehand, on the continual basis in accordance with the terms of the service plan till the subscription is terminated by the User according to the provisions set herein. Piping Mart uses a third-party credit card process entrance to process credit cards and isn't liable for any fault experienced by Users because of such gateway.
The user may terminate the account at the end of each subscription term or earlier. Unless the account and the subscription to the site are terminated by the User, the subscription to the site renews automatically for a subscription term equivalent, in time, to the then expiring subscription term. Unless otherwise provided for in any form, the Subscription Fees applicable to the subscription for any such succeeding subscription term shall be the standard subscription charges for the service plan to which User has subscribed at the time such subsequent subscription term commences.
No refunds or credits for subscription charges, or other fees or payments, shall be provided in case the User elects to terminate the subscription to the site or to cancel the account before the end of the then effective subscription term. Following the termination or cancelation of the subscription to the site and/or account, Piping Mart reserves the right to delete any User’s information with no obligation for Piping Mart to hand over the information generated by the User before the termination in any format.
Piping Mart additionally has the right (but not the obligation) to suspend or terminate any account for any feature, product or service attributable to User inactivity for a certain period of time at Piping Mart’s discretion.
If a User terminates his/her subscription to the Service or cancels his/her account before the end of his/her then effective subscription term or Piping Mart effects such termination or cancelation, additionally to other due amounts, User shall pay immediately any then unpaid charges related to the remainder of such subscription term until the date of termination or cancellation. Such amounts shall not be due and payable in the event User has terminated the subscription due to a material breach of these terms by Piping Mart, given that Piping Mart has not resolved such breach within ninety (90) days from the date of notification (notification to be given within 3 business days from the date of the breach).
Generally, the Piping Mart Fees published on the pricing page of the site don't include any tax, levy, duty or similar governmental assessments, together with value-added tax, sales tax, use tax or withholding tax assessable and applicable by any jurisdiction outside of India. Users, and not Piping Mart, are accountable to assess whether or not any such tax shall be charged by Piping Mart, and their values, and therefore added to the fees. Users, and not Piping Mart, shall verify the compliance of the Piping Mart’s invoices and charges with local financial Laws and regulations. Shall some taxes be found applicable to the Piping Mart normal fees, such taxes shall be borne and paid by the User promptly upon receipt of the amended, or corrective, invoice from Piping Mart.

7. Rules of Conduct

By using Piping Mart, User hereby warrants and agrees to submit or provide true, accurate, current and complete data to be displayed on the site and/or transmitted to other Users (such as RFQs and/or messages and/or Bids) and correct any defective information promptly as discovered. Users are also allotted some telecommunication means, including but not restricted to the email account, audio or visual meeting facilities, making and replying to RFQs, messages, bids, and inquiries, etc. The User shall not use these facilities for junk mails, chain letters or spamming or for the transmission of any unlawful, harassing, abusive, threatening, harmful, vulgar, indecent, obscene or otherwise objectionable material of any kind. Abuses may lead to the termination of the account.
User hereby grants an irrevocable, perpetual, worldwide and royalty-free, sub-licensable license to Piping Mart, to display, use and reuse any User data provided on the site in accordance with the purposes of the Piping Mart service and to exercise the copyright, publicity, and database rights the User has in such material or data in any media known.
User hereby represents warrants and agrees that it has obtained any necessary copyright or trademark, licenses and permission to publish information and content on the site and that such content doesn't violate the copyright, the trademark, the trade secret or any other personal or proprietary right of any Third Party. The user, and not Piping Mart, is liable for any published content on the site. User agrees that any of the following circumstances is automatically considered a material breach of those Terms and will cause the termination of the User account by Piping Mart, at once:
Use the site in violation of any local, national, or international law or Regulation;

  • Violate any ordinance or regulation including, without limitation, those associated with export management, consumer protection, unfair competition or false advertising;
  • Upload, upload, email or transmit any information, data, text, files, links, chat, communication, or any other materials or any content that are unlawful, harmful, illegal, threatening, abusive, intrusive Third Party privacy, slanderous, vulgar, racist, embarrassing or otherwise objectionable to any other User, Individual or entity;
  • Collect or store personally identifying data associated with other Users for unlawful or unauthorized purposes
  • Upload or transmit obscene, pornographic or sexually explicit content
  • Upload or transmit content harmful to the minor
  • Impersonating any individual or providing false data at registration
  • Upload or transmit any unofficial advertising, promotional materials, including junk, spam, chain letters or any unsolicited mass distribution of email
  • Spam the site and its Users, even with the chat functionalities available online
  • Upload or transmit any information or material that contains computer viruses, troyan horses, corrupted files or any other similar harmful software package and codes that will damage or have the result of interfering with or intercepting any software package or hardware system, data or personal information
  • Upload or transmit material that infringes on the intellectual property rights, copyright, patent, trademarks, trade secret or other rights of Third Parties
  • Act online or offline in any other manner judged by Piping Mart as unacceptable.

8. Disclaimer of Warranties & Limitation of Liability

Piping Mart makes no representations or warranties concerning the validity, the accuracy, the correctness, the responsibleness, the standard, the soundness, the completeness or the viability of any data and/or content transmitted or received from/by Users on the site. Any content or data on the site, either uploaded by Piping Mart or exchanged among Users, might contain inaccuracies or typographic errors, be defective, incomplete or not dependable. Data could also be modified, deleted or updated without notice by any User or by Piping Mart.
User expressly understands and agrees that the employment of any feature and service provided or available on the site is at User's own risk and account. Piping Mart cannot foresee or anticipate technical or other difficulties which will hinder the provision of the service or the standard of the service. These difficulties may even lead to loss of Users information or service interruptions of any kind and duration, at any time. Also, User is informed and agrees that any material or data downloaded, or otherwise obtained through the site, could harm the User server or computers and generate the huge loss of information of any nature. The user, and not Piping Mart, is accountable for any such adverse event and shall implement any measure to reduce the chance of information loss (example regular backups of any information and application in use within the User, implement antivirus software system and firewalls, etc.). A high-speed internet connection is needed to use the service properly (example ADSL or higher). Users are accountable, and not Piping Mart, to secure and maintain the suitable network connections to access the site smoothly, including but not restricted to, a “browser” software that supports the protocols utilized by Piping Mart and computers with appropriate computational speed and memory. Piping Mart isn't obligated to notify Users the fixes or the enhancements to the site, as they're enforced; neither is answerable for any compromise or theft of information, including Users information of some type and nature, resulting from the transmission of information across computer networks or telecommunications facilities (including but not restricted to the Internet) whereas accessing the site. Piping Mart assumes no responsibility for the reliableness and/or the performance and/or stability of any connections utilized by Users to access the site and also the actual performance of the site.
Piping Mart expressly disclaims all warranties of any kind, whether categorical or implicit, including, but not restricted to, the implicit warranties of merchantability, fitness for a purpose and non-infringement concerning the product made available through the site by any User to any other Users or visitant. Piping Mart makes no pledge that: (a) the features, product and services made accessible by the site by Users meet other User's needs and expectations, in nature, quantity and quality, (b) The service provided online is offered in an uninterrupted, timely, secure, or error-free manner, (c) the result and/or the business goals that may be obtained by using the site are correct, dependable, profitable and/or reliable, (d) the standard of any product, services, information, or other material purchased or obtained by User through the features and services of the site meets User's expectations. User expressly understands and agrees that Piping Mart shall not be responsible for any direct, indirect, special, punitive, incidental, exemplary or consequential damages or any damages whatsoever, resulting from (a) the utilization or the inability to use the site, (b) any defect within the product, the samples, the data, the / or the services purchased or obtained by a User using the site, (c) the unauthorized access to or alteration of any User's transmission, data or private info by Third Parties (d) any wrongdoing of any User of the site, (e) any material, information or data uploaded by Users and / or Third Parties and made available, or not, to other Users.
Further, Piping Mart makes no representations whatsoever regarding the accuracy and the truthfulness of any data obtained by other websites that Users might access via links available on the site. when a User accesses a website apart from Piping Mart, via a link available on Piping Mart , User acknowledges and understands that such website is completely independent of Piping Mart and that Piping Mart has no management over the quality and the quantity of the content on such website, and that the existence of links to other websites on Piping Mart doesn't mean that Piping Mart endorses or accepts any responsibility for the content, the use, and/or product and services made available through such web site in any manner whatsoever.

IN NO EVENT AND NO CASE SHALL PIPING MART BE SUSCEPTIBLE TO ANY USER AND / OR THIRD PARTY FOR ANY DIRECT, INDIRECT OR OTHER CONSEQUENTIAL DAMAGES IN RELATION WITH THE UTILIZATION AND / OR THE CONSULTATION OF THE SITE AND THE INFORMATION THEREIN AVAILABLE, FOUND, OR EXCHANGED AMONG USERS, OR AVAILABLE ON ANY OTHER WEBSITE LINKED WITH PIPING MART , INCLUDING, BUT NOT RESTRICTED TO, ANY LOSS OF SALES AND PROFITS, LOSS OF MARKETSHARE, BUSINESS INTERRUPTIONS, LOSS OF PROGRAMS AND / OR ANY INFORMATION AND ANY POSSIBLE DAMAGING EVENT ARISING FROM THE USE OF THE SITE.
ANY INFORMATION, FEATURE, PRODUCT, AND SERVICE AVAILABLE ON THE SITE IS PROVIDED ON AN 'AS-IS' AND 'AS AVAILABLE' BASIS, WITHOUT ASSURANCE OF ANY KIND, EITHER SPECIFIC OR IMPLICIT, INCLUDING, HOWEVER NOT RESTRICTED TO, THE IMPLICIT WARRANTIES OF MERCHANTABILITY, CONDITION, QUALITY, DURABILITY, PERFORMANCE, ACCURACY, RELIABILITY, FITNESS FOR PURPOSE, OR NON-INFRINGEMENT. ALL SUCH WARRANTIES, REPRESENTATIONS, CONDITIONS, UNDERTAKINGS, AND TERMS ARE HEREBY EXCLUDED. Some jurisdictions do not allow the exclusion of implicit warranties or limitation of liability for incidental or consequential damages, which implies that some of the above limitations might not apply to specific Users. IN THESE JURISDICTIONS, PIPINGMART.COM’S ONLY LIABILITY SHALL BE LIMITED TO THE GREATEST EXTENT PERMITTED BY LAW.

Piping Mart shall not be liable to the User for delays or failures in performance or disruption of the content, features or services of the site resulting, directly or indirectly, from Acts of God, forces or causes beyond its reasonable control, together with however not restricted to, internet failures, telecommunications or the other equipment failures, electric power failures, labour disputes, riots, disturbances, flood, storms, explosions, fires, acts of war, governmental actions, orders of domestic or international courts.

9. Intellectual Property Rights and Marks

Users and Piping Mart maintain all rights, title and interest in and to any or all the individual patents, inventions, copyrights, trademarks, workflows and processes, domain names, trade secrets, ability and the other material possession and/or proprietary rights (collectively, “Intellectual Property Rights”).
The rights granted to Users to use the Service under these Terms don't convey any further rights in the Service to Users or in any intellectual property Rights associated therewith. All rights title and interest in and to the Service and all hardware, software and other elements of, or used to offer the service, together with all connected intellectual property Rights, shall remain with and belong completely to Piping Mart.
Piping Mart shall have a royalty-free, worldwide, transferable, sub-licensable, irrevocable and perpetual license to include the service or otherwise use any suggestions, improvement requests, recommendations or other feedback received from Users.
Piping Mart, and Piping Mart’s other product and Service names, and logos used or displayed on the Site are registered or unregistered trademarks of Piping Mart (collectively, “Marks”), and Users may only use such Marks to be identified as Subscribers to the Service; Users shall not attempt, now or in the future, to claim any rights in the Marks, degrade the distinctiveness of the Marks, or use the Marks to disparage or misrepresent Piping Mart, its Services and/or products.

10. Data Download

Unless expressly permissible by Piping Mart, it's strictly prohibited to download, copy, mirror, archive, intercept, reverse-engineer or send content from any page or information of this site. Even if allowable by Piping Mart, the data downloaded from the site doesn't provide any title or any other rights thereto. Redistribution, creating a derivative work from and any other commercial exploitation of any content on the site or of any software package downloaded from the site is expressly prohibited. using boots, spiders, scrapers, other indexing means or any other device to copy any part of the site or use of any technology or other means to cover User identity when accessing the site also are strictly prohibited. Users additionally conform to generate on the site a standard band load. Any violation may confirm the termination of the account.

11. Compliance with US / EU Export Control

The Service that Piping Mart provides is subject to the U.S. and to the E.U. export control Laws, together with embargo provisions with special territories. User agrees to comply with all such Laws and rules when using the site. Users settled in any Jurisdiction during which the provision of the service is prohibited under the U.S. and the E.U. or under other applicable Laws or rules shall not use the site and shall not provide, directly or indirectly, access to the site to any government, entity or individual settled in any prohibited Jurisdiction. User represents and warrants that: (a) is not named on any U.S. government list of persons or entities that cannot export or import the merchandise available on Piping Mart, (b) is not a national of, or a company registered in, any prohibited Jurisdiction, (c) does not allow staff to access or use the Service in violation of any U.S. and E.U. export control Laws, prohibitions or restrictions.

12. General Conditions and Assignment

User agrees to indemnify and hold Piping Mart and its affiliates, executives, directors and employees, harmless from any claim or demand (including legal expenses and professional expenses) made by any Third Party as a result of, or arising out, of the User's breach of these Terms (and related provisions offered on the site, if any) or User's violation of any Law or the rights of any Third Party.
These Terms and nothing else constitute the complete agreement and understanding between Piping Mart and also the User, superseding any previous agreement and/or understanding(s) or any other indication and data elsewhere collected or assumed by the User.
Headings utilized in the various sections of these Terms are for reference purposes solely and in no way, define, limit, interpret or describe the scope or extent of such parts or sections within these Terms.
Users may not, directly or indirectly, by operation of Law or otherwise, assign all or any part of these Terms or our rights under these Terms, or delegate the performance of duties under these Terms, to any Third Party without the Piping Mart wrote consent.
Piping Mart may, without Users’ consent, assign the rights arising from these Terms to any other company selected by Piping Mart or to any Successor or Third Party, only if any such Successor agrees to fulfill the obligations consistent to these Terms. Subject to the foregoing restrictions, these Terms shall be totally binding upon, inure to the advantage of and be enforceable by the parties and their respective Successors and Assigns.
Piping Mart failure to enforce at any time any specific provision of these Terms doesn't constitute a release of that provision or of any other provision of these Terms.

13. A relationship among the Parties

Piping Mart and the Users are independent contractors. These Terms don't create a franchise, venture, agency, partnership, and fiduciary or employment relationship among the parties in any manner and for any reason.

14. Notice

All notices to be provided by Piping Mart to Users under these Terms shall be delivered in writing either: (a) by recognized delivery service, courier or mail to the contact address provided by Users upon registration; or (b) by electronic message (email) to the electronic message address provided by Users upon registration; or (c) by banner notices on the website or the chat electronic messaging system implemented on the site. The user may miss notices just in case the e-mail address provided at registration is outdated; it is User responsibility, and not Piping Mart 's, to keep any contact information up to date not to miss notices and communications. Such notices are supposed as given, as marked as 'sent' (or similar) on any Piping Mart email client.
Users shall provide any notice to Piping Mart in writing by registered letter to the corporate address reported on the site. Piping Mart does not accept communications received from Users by other means (example: no-reply@pipingmart.com).

15. Governing Law

This Terms and the overall relation between Piping Mart and Users are subject to the Laws of Mumbai, India. If any provision in these Terms is held by a Court of competent jurisdiction to be unenforceable, such provision shall be modified by the Court and interpreted to best accomplish the original provision fully permitted by Law, and the remaining provisions of these Terms shall remain into full effect. Privacy policy
Piping Mart respects the privacy of its Users and visitors and has enforced reasonable measures to safeguard such privacy. The Piping Mart Privacy Policy (hereinafter the “Policy') explains what is considered private information ('Private Information') and how it is collected and used. The continued use of the site by the User constitutes the User's agreement to be bound to this Policy. in case the User refuses to simply accept the Policy, the User shall stop to use the site.

1. Personal Information and Public Information
Piping Mart considers the following information as Private Information:

  • Users' transactional information and data, such as floated RFQs, messages and Bids as well as all their details (price, business terms, volumes and alike), comments or tags and any other information uploaded, transmitted, received, processed by Users while using the Site
  • Information provided for subscribing paid Services, as well as credit card information, card holders, pin codes, expiry dates etc
  • Information associated with the use of the site by Users, and an Associate within the User Organization, as well as however not restricted to log files, activity reports, IP addresses, chat communications, emails, information provided via contact forms and alike, similarly as User track and trace information
  • Organization turnover, workforce, and bank accounts
  • Contact details of the Associates of the Organization (Child Users); Generally, Piping Mart does not share the Private Information of a specific User with other Users or Third Parties (except otherwise indicated by the Terms and this Policy).
  • Piping Mart considers public information ('Public Information'):

  • any public information like details of the Organization such as company name, e-mail address, shipping and invoicing addresses, telephone and fax numbers, website addresses, quality and products certifications, manufacturing facilities, patents, product portfolio, promoting brochures, reference lists, demographic information
  • Any encoded or anonymized data like aggregate information regarding the usage of the website by teams of Users or aggregate information associated with the group of transactions.
  • Piping Mart may share Public data about a specific User with other Users or Third Parties, either to deliver its services and for promoting purposes.

2. Usage of Private Information

2.1 Scope

Pipingmart.com uses Private Information to:

  • Operate the service
  • Customize Users' experience
  • Enable Users to log in and use the service
  • Create statistical data regarding the usage of the service
  • Deliver marketing, operational and service communications
  • Improve the content and also the functionality of the service.

2.2 Sharing of Private Information
By using the Site, User acknowledges and agrees that Piping Mart may share Private Information with:

  • Third Parties to provide, maintain, and improve the service, like with suppliers that deliver specific services as financial institutions, credit card transaction providers, shipping agents, inspection agencies, online communication services, telephone services and hosting providers
  • Third Parties that manage advertising campaigns, contests, special offers, or other events or activities or promoting events regarding the Piping Mart services
  • Third Parties involved the sale of company stock or assets, or the funding, the acquisition, the divestiture or the dissolution of all or some of the Piping Mart business or any connected company
  • Governmental agencies, if disclosure is important to comply with applicable Laws, Regulation, legal process, or governmental request or to enforce the Terms, the applicable agreements or policies or to safeguard the security and/or the integrity of Piping Mart ’s Users and service from harmful or unlawful activities
  • Piping Mart Agents, Sub-contractors, and providers receiving personal information shall use such information in accordance with the terms set in this Policy.

3. Means of Collection of Private Information

Piping Mart collects Private Information from multiple sources:
Information Provided by Users
This type of personal data is collected when Users register with Piping Mart or execute transactions on the site. Piping Mart additionally collects private data when Users upload or send data to, or through, the service, participate in contests or promotions offered by Piping Mart or its partners, reply to surveys, or otherwise communicate with other Users or Piping Mart online or offline.
Log Files
Piping Mart gathers and stores, directly or indirectly, specific website usage details (at the User level) in log files. Such info includes IP addresses as well as browser details; ISP information, referring/exit pages, software package, date/time stamp, and clickstream data. Piping Mart collects this data to trace the usage of the service and its sites, to boost the service for individual Users or all Users, to research trends, to administer and maintain the Service or to trace the usage of various options within the Service.
Web Beacons
Piping Mart additionally uses web beacons that are small graphics with a unique symbol, similar in function to cookies that are capable to trace the online movements and clicks of Users. Piping Mart generally places web beacons on the HTML pages and on the outgoing emails to find out which content has been visualized by Users, how many times and when. This enables Piping Mart to assess the effectiveness of its promoting campaigns as well as to operate and improve the service for the benefit of the present and also the future Users. Users will typically choose such tracking via browser settings or by unsubscribing to emails.
Links to other websites
Piping Mart may capture private data when User clicks on the links to external websites or applications. Users shall bear in mind that Piping Mart does not monitor, control, determine, and is not liable for, or endorses, the Privacy practices of the websites and therefore the applications operated by such Third Parties, coupled to Piping Mart. Users, and not Piping Mart, shall read the policies of such linked websites and applications and confirm whether or not they can be accepted. This Policy applies solely to the private data collected by Piping Mart, and not by other websites. Public Forums
Piping Mart offers publicly-accessible blogs and/or forums and may capture private info as the User creates content in such pages. Users shall bear in mind that any info provided on such platforms could also be read, collected, and employed by other Users and visitors that have access to the related pages. User shall contact Piping Mart to have specific data removed from such blogs and forums; Piping Mart isn't always in a position to delete such content nevertheless. Other Sources
Piping Mart may also collect data regarding Users from Third Parties, together with however not restricted to 3rd Party verification Services, credit bureaus, mailing list providers, and publically accessible sources. In some circumstances, depending on the character of Services accessible in a particular country, this data might include tax and financial data.

4. Security of Information

Piping Mart has enforced reasonable software and hardware measures to safeguard the personal information of its Users. However, as no internet, e-mail and network connection is absolutely secure, even if the newest technologies are adopted, Users shall share personal data with due caution on the site and take any necessary measures to safeguard sensitive and private information. Users shall additionally protect the access credentials of its Associates, and implement internal procedures in such sense, to reduce the chance of unauthorized access to personal data by Third Parties.

5. Hosting and Data Transfer

Piping Mart is based in India, but the Site may be hosted at providers located in other countries. When User access the Site, and transmits or upload information and content on the Site, User agrees to let Piping Mart process such content in territories which may be different from India or the User's own country. User further represents to have the authority to provide such consent.

6. Opt-out Marketing Communications

User may opt out any marketing communication by unsubscribing from the mailing list or contacting Piping Mart by email.

7. Deletion of Private Information

Users may request the deletion of Private Information. By requesting the deletion of Private Information, User may lose the ability to use the service. Piping Mart is anyway entitled to keep the Private Information for a period of 10 years from the date of the request.

8. Data Retention

Piping Mart is entitled to retain personal data for a period of 10 years from the date of termination of the account by User, or from the date of request of cancellation of personal data or from the date of the User's latest access to comply with its legal obligations associated with information conservation, to keep up accurate accounting, to resolve disputes and enforce its Terms. However, Piping Mart may decide to erase User's personal data before the termination of such period if necessary.

9. Policy Update

Piping Mart may amend this Policy from time to time. Piping Mart, may, but is not obligated to, inform Users in case of changes by publishing the update on this webpage. Users shall review this Policy regularly. The continued use of the site constitutes User's agreement to be bound to the most recent version of the Policy. If User doesn't accept the Policy, or any of its changes and amendments, shall stop to use the service and terminate the account.

10. Assign and Transfer

Piping Mart may assign or transfer this Policy, and the User personal data to any individual or entity that acquires all or considerably all of the business, stock or assets of, or is integrated with Piping Mart.

11. Clarifications

In case of questions, User is invited to contact Piping Mart at legal@pipingMart.com

Data security
Pipingmart.com protects customer data security as a key business imperative.

1. Approach to Security
Piping Mart has implemented a robust software and hardware architecture to maximize the chances to protect Users data and Private Information.

2. Access control
User sign in the Site by providing an email and a password. Users shall protect their passwords with due care to prevent the risk unauthorized accesses. The service is automatically logged off after a predefined inactivity period for security reasons.

3. Access security
Piping Mart keeps Users access logs to track and prevent possible anomalies. Users shall cooperate with Piping Mart to make sure access credentials are not intercepted by Third Parties.

4. Vulnerability management
Piping Mart uses industry-recognized, enterprise-class security solutions to identify, analyze, and swiftly mitigate potential vulnerabilities. Firewalls and antivirus software protect our servers from malicious attacks.

5. Servers security
Pipingmart.com servers are hosted on Tier III, SSAE-16, or ISO 27001 compliant facilities. Such facilities feature 24-hour security, biometric access management, video surveillance and physical locks. The facilities are powered by redundant power, each with UPS and backup generators. All systems, networked devices, and circuits are perpetually monitored by the provider of the hosting service.

6. Network security

Our network is protected by redundant layer seven firewalls, best-of-class router technology, regular audits, and network intrusion detection that monitors for malicious traffic and network attacks. Network security scanning offers us deep insight to spot of out-of-compliance systems. A security incident event management (SIEM) system gathers logs from all network systems and creates triggers based on correlative events.

7. Transmission security
All communications with Pipingmart.com servers are encrypted using industry standard SSL. For email, our product supports Transport Layer Security (TLS), a protocol that encrypts and delivers email firmly, mitigating eavesdropping and spoofing between mail servers.

Cookies
A cookie is a small file temporarily placed on the User’s hard drive. The main purpose of a cookie is to permit an internet server to spot the computer of a selected User, as well as the used browser, and optimize User expertise. Piping mart uses session and persistent cookies to show the most likely needed data promptly and support the User. Cookies do not Piping mart to access the computers of its Users and do not enable Piping mart to gather personal data from the target computer. Session cookies disappear from the computer as the browser is closed or the computer is turned off. Persistent cookies remain on computers after the web browser is closed or the computer is turned off.

The cookies we use or may use can be grouped as follows:

  • Essential cookies: these are cookies essential for the Service to operate. we use these cookies to keep Users logged into the Service and bear in mind relevant data once he/she returns to the Service
  • Functional cookies: we use functional cookies to trace Users activities, understand preferences and improve the experience. These cookies can also be used to remember customizable configurations of the service
  • Marketing about cookies: we enable specialised providers (such as Google) to deliver advertisements in reference to our services and to provide analytical services. These Third Parties may use cookies, web beacons, and different technologies to gather data, like ip address, identifiers related to mobile devices or applications on the device, web browsers, viewed pages, time spent on pages, links clicked, and conversion information. This data could also be employed by Piping mart and other companies to analyze and track information, determine the popularity of certain content, deliver advertising and content targeted to Users’ interests, and better understand the usage of the service. This Policy does not apply to, and that we are not liable for, Third Party cookies, web beacons, or other tracking technologies.